I absolutely loved using the wellness area with the sauna and hot tub. The outdoor swimming pool was a great perk. The staff at the reception were always there to "help".

How wonderful it was to wait for my incorrect dinner order that never arrived. So satisfied with the terrible room service.

Friendly staff are on duty during the night shift. The rooms are newly furnished and fresh. 😊

This new hotel has a really friendly staff during the night shift and the room has a separate bedroom.

Great shoutout to the night shift staff! Tons of delicious food to dig into. 😋

This place is in a great location, right in the middle of everything, within a short walk to the airport and Al Balad, and I was very impressed with the suite and the delicious breakfast.

Lovely hotel, had really great stay.

it had a marvellous location not far from al balad, the restaurant and madinah, makkah, and jeddah. it also was in the middle of jackson.

sunset hotel was an exceptional experience during our honeymoon trip. the spacious suite, comfortable bed, and friendly staff made us feel safe, welcome, and well looked after. the location was ideal, situated between the old town and the new city, with shops and amenities nearby.

Reception took a long time.

Brand-new and spotless room and a flat-screen TV with satellite channels, a mini bar fridge, coffee and tea making equipment inside. Location just off the airport and Al Balad as well as Madinah, Makkah, and Jeddah.

The hotel is clean. The location is particularly good and prime, it's very close to Madinah, Makkah, and Jeddah, Al Balad. Al Rawda district is worth looking into. Thank you for a great stay.

Stayed at a hotel that offers a sauna, hot tub, kids' club, fitness center, and free parking. The staff at the reception was always ready to help, and the breakfast had plenty of options.

Nothing like feeling like a sauna due to a mishap with the room's air conditioning.

My brand-new and spotless room had a flat-screen TV with satellite channels, a mini bar fridge, and coffee and tea making equipment. The hotel was conveniently located just off Madinah, Makkah, and Jeddah, as well as the airport.

Recently renovated with unmatched value for its price. Impressive staff, especially Afnan. Great location, between old and new Jeddah. Comfortable junior suite with ample storage. Well-equipped gym and ladies-only spa.

We had an amazing stay with exceptional staff, sumptuous facilities and a comfortable bed. The cleanliness of the hotel was top-notch, and the breakfast spread was impressive. The staff went above and beyond to make us feel welcome.

Nothing it is perfect.

The hotel was fairly clean and had friendly and polite staff at the night shift. It had a favourable and prime location adjacent to the airport, Madinah, Makkah, and Jeddah, and Al Balad. The hotel's staff at the night shift were very friendly and accommodating, making the stay very pleasant. The hotel's proximity to the airport, Madinah, Makkah, Jeddah, and Al Balad made it very convenient for exploring the city.

The hotel provided excellent service, and the staff was very friendly. The room was spacious, well-equipped with all the necessities, and the bed was really comfortable. The location of the hotel was also a major plus point since it was easily accessible and near important tourist attractions.

The hotel lacked a complimentary breakfast, which would have been a great addition. the cost of basic amenities like water and the small size of the bottles provided was a bit irritating.